I bring over seven years of experience across UX research and product management, including work in regulated corporate environments, along with a master’s degree in Communication & Technology from Georgetown University.
My work has centered on understanding customer needs and translating them into product decisions, requirements, and experience improvements. Through The Authentic Brand Studio, I now help businesses use customer insight to improve digital experiences and build clearer customer-facing systems.
Alongside my corporate experience, I have supported consumer businesses with brand strategy and digital experiences, and I have developed my own consumer-product brands. That gives me an additional perspective on how businesses communicate value and create a cohesive customer experience.
Much of my research experience comes from internal corporate work that I cannot share publicly. I’m happy to discuss my approach and relevant experience while respecting confidentiality.